Privacy Policy

1. What is this Privacy Policy about?

Trapped Escape Rooms (“we,” “our”) collects and processes personal data of website visitors, customers, and other individuals. Personal data refers to information that identifies or can identify a person. This policy explains how we handle your data when you use our website, book our services, or communicate with us.

2. Who is responsible for your data?

Trapped Escape Rooms is responsible for processing your data. For any questions about this policy or your data, please contact us at:

3. What data do we collect?

We may collect the following types of data:

• Technical Data: Information like your IP address or device details for website functionality.
• Contact Data: Details you provide via forms, emails, or phone calls.
• Booking Data: Information related to reservations and payments.

4. Why do we process your data?

We use your data to:

• Provide and manage our services.
• Communicate with you.
• Improve our offerings and website functionality.
• Comply with legal obligations.

5. How do we use cookies?

We use cookies to enhance your website experience and for analytical purposes. You can adjust your browser settings to manage or block cookies.

6. How long do we retain your data?

We keep your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

7. Your rights

You have the right to access, correct, or request the deletion of your data. To exercise these rights, please contact us using the details above.

8. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Last updated: 14.01.25